Will the Hyatt group's "random acts of generosity" increase loyalty among Hyatt customers?
There's more to effective customer satisfaction research than the Net Promoter Score.
Occasional Updates is just that - infrequent news about services etc. Notes from an Idiosyncratic Researcher is a personal perspective on matters related to market research, with extracts from the Blog. Join the Training Opportunities list to be to be updated about Seminars and Workshops as they are scheduled.
I am pleased to announce our first public training classes to help Do-It-Yourself online surveyors get started or improve their surveys. Following the success of workshops and presentations for various entrepreneur organizations in Seattle, Corvallis and Portland, focusing on market validation and pricing, these half-day classes are dedicated to the needs of those doing their own online surveys. Whether for market research, prospect qualification, employee feedback or customer satisfaction, $129 for a half-day class is an investment that will pay off. Early Bird pricing of $110 is available until July 15.
Learn more and sign up for July 28th in Redmond, WA (morning)
Learn more and sign up for July 30th in Seattle, WA (afternoon)
Even if you aren’t in the Seattle area, or these dates/times aren’t convenient, you can use the registration service to record your interest. Be sure to let us know your location so we can plan future events. I’m ready to take these training sessions on the road!
If you’d like to be kept informed by email about goings on at 5 Circles Research, summaries of blog posts, etc., sign up for the mailing lists here. The newest newsletter is SurveyTips, quick ideas for the Do-It-Yourself researcher. The first SurveyTips are here.