Effective, Understandable and Affordable Market Research
Will the Hyatt group's "random acts of generosity" increase loyalty among Hyatt customers?
There's more to effective customer satisfaction research than the Net Promoter Score.
Occasional Updates is just that - infrequent news about services etc. Notes from an Idiosyncratic Researcher is a personal perspective on matters related to market research, with extracts from the Blog. Join the Training Opportunities list to be to be updated about Seminars and Workshops as they are scheduled.
5 Circles Research provides market research expertise for your business issues without you having to deal with large bureaucratic research companies.
Our SurveysAlaCarte services are designed to augment the capabilities you get from a self-service online survey tool such as SurveyMonkey, Zoomerang or SurveyGizmo. Some of the ways you can contract us for help:
We can also help if you run into unexpected problems for a project you’ve already started.
Alternatively, we offer full-service capabilities where 5 Circles Research takes responsibility for the overall project. You’ll work with a market researcher dedicated to your project and yet get the benefit of extensive experience in marketing, management and research. We’ve done research for many kinds of projects, including customer satisfaction, new products, awareness and usage, pricing and segmentation. We employ both quantitative and qualitative methods as appropriate for the project, using surveys as well as focus groups and in-depth interviews.