Overview

Mike did multiple focus groups for me when I was at Amazon, and I was extremely pleased with the results. Not only is Mike an excellent facilitator, he also really understood the business problem and the customer experience challenges, and that got us to excellent and very actionable results.
Werner KoepfSenior ManagerAmazon.com

5 Circles Research provides market research expertise for your business issues without you having to deal with large bureaucratic research companies.

We offer full-service capabilities where 5 Circles Research takes responsibility for the overall project. You’ll work with a market researcher dedicated to your project and yet get the benefit of extensive experience in marketing, management and research. We’ve done research for many kinds of projects, including customer satisfaction, new products, awareness and usage, pricing and segmentation. We employ both quantitative and qualitative methods as appropriate for the project, using surveys as well as focus groups and in-depth interviews.

Our SurveysAlaCarte™ services are designed to augment the capabilities you get from a self-service online survey tool such as SurveyMonkey, QuestionPro or SurveyGizmo. Some of the ways you can contract us for help:

  • Making sure your research plan will do the job
  • Creating a questionnaire that works well
  • Analyzing results and optimizing the presentation

We can also help if you run into unexpected problems for a project you’ve already started.

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